1. The risk of the goods created is transferred to the customer as soon as the consignment has been handed over to the person carrying out the transport or has left the contractor's office for the purpose of dispatch. If the shipment becomes impossible through no fault of the contractor, or if the shipment is delayed at the request of the client, the risk is transferred to the client with the notification of readiness for shipment. The conclusion of a transport insurance is at the expense of the client.
2. In the case of returns, we point out that we do not accept unfree deliveries. Furthermore, we can only accept shipments that you have previously registered with us. Please register your shipments by phone / e-mail.
3. Return deliveries or returns of order-related custom-built structures are generally not possible.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
"Excellent products and excellent service." - Josephine
"Excellent value. High quality products at reasonable prices." - Warren